Privacy Policy – Sree Gokul’s Build Mart Private Limited

Sree Gokul’s Build Mart Private Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website or services.

This website (www.gokulsbuildmart.in) is owned and operated by Sree Gokul’s Build Mart Private Limited, an Indian Company registered under the Companies Act, 2013, with its office at 112/4, 112/2B, Bangalore Main Road, Karumpalai, Karuppur, Tamil Nadu 636012.

By accessing or using this website or our services, you agree to the terms of this Privacy Policy.

What We Collect

We may collect the following types of personal and technical information:

  • Name, mobile number, and email address
  • Delivery and billing address
  • IP address, browser, and device information
  • Payment mode and secure payment details
  • Products browsed or added to cart
  • Feedback, surveys, and support requests

This information may be collected through forms, transactions, or automated tools such as cookies.

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Communicate regarding transactions and support requests
  • Send service-related or promotional messages
  • Improve website functionality and customer experience
  • Prevent fraud and enhance security
  • Conduct internal analysis and research
Information Sharing

We may share your information in the following scenarios:

  • With delivery partners, logistics companies, or payment gateways
  • With service providers supporting operations or marketing
  • With regulatory authorities when legally required
  • In the event of a business transfer, merger, or restructuring
  • To prevent fraud, cyber threats, or other unlawful activity

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and tracking tools to:

  • Provide relevant product suggestions and ads
  • Understand user behavior on our website
  • Improve site performance and user experience
  • Retain user preferences and login sessions

You may disable cookies through your browser settings, but this may affect some site functionalities.

Consent

By using our website or services, you agree that:

  • We may collect, store, and process your personal data
  • We may share your information as outlined above
  • You voluntarily provide the data for legitimate business purposes
  • We may disclose information to authorities as required by law
Email and SMS Communication

You may receive:

  • Transactional messages related to your orders or account
  • Promotional messages about products, offers, and new launches

To opt out of marketing communications, contact us at info.gokultiles@gmail.com. Please allow up to 10 business days to process your request.

Data Accuracy and User Rights

You have the right to:

  • Access or review the personal data we hold
  • Request correction, update, or deletion of your data

To exercise these rights, contact us via the email or phone number listed below.

Data Retention and Security

We retain your information only for as long as required:

  • To fulfill your transactions
  • To comply with legal and tax requirements
  • To improve service delivery and user support

We implement physical, technical, and administrative security measures, including data encryption, firewalls, and access controls.

Policy Updates

This Privacy Policy may be updated or revised at any time without prior notice. Updates will be posted on this page with a new effective date.

Disclaimer

We are not responsible for:

  • Actions of third-party websites linked from our site
  • Breaches due to uncontrollable circumstances
  • Delays or failures resulting from force majeure events
Jurisdiction

This policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of courts located in Tamil Nadu.

Grievance Officer

For questions or concerns related to this Privacy Policy or your personal data, you may contact:

Grievance Officer

Sree Gokul’s Build Mart Private Limited

112/4, 112/2B, Bangalore Main Road, Karumpalai,

Karuppur, Tamil Nadu 636012

Email: info.gokultiles@gmail.com

Phone: +91 94899 00910